Canadian Genealogy Centre

About the Centre

On Site Service

• Hours of Operation
• CGC Contact Information

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Hours of Operation

The Canadian Genealogy Centre room is located on the 3rd floor. It is closed on statutory holidays

	Service hours	Opening hours
Monday	9:00 a.m. to 4:00 p.m.	8:00 a.m. to 11:00 p.m.
Tuesday	10:00 a.m. to 5:00 p.m.	8:00 a.m. to 11:00 p.m.
Wednesday	9:00 a.m. to 4:00 p.m.	8:00 a.m. to 11:00 p.m.
Thursday	10:00 a.m. to 5:00 p.m.	8:00 a.m. to 11:00 p.m.
Friday	9:00 a.m. to 4:00 p.m.	8:00 a.m. to 11:00 p.m.
Saturday/Sunday	No service	10:00 a.m. to 6:00 p.m.

You will find:

• research tools such as census indexes, atlases, reference books and finding aids
• computers providing access to the Internet, collection catalogue and LAC genealogical databases
• free wireless Internet access

The staff of the Canadian Genealogy Centre helps users make the most of the Library and Archives Canada (LAC) collection. They provide, for example:

• the opportunity to consult with a professional
• tips and advice on how to conduct genealogical research using different types of records and publications in various formats
• help in using research tools
• help in consulting specialized genealogical databases
• referrals to other special LAC collections

It is possible to consult church indexes, census indexes, family histories and other types of publications from Library and Archives Canada's (LAC) collection through the interlibrary or inter-institutional loan service.

Reference Collection records must be consulted on-site at 395 Wellington Street in Ottawa. They cannot be borrowed through the interlibrary or inter-institutional loan service.

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CGC Contact Information

If you have a question, comment or suggestion about the Canadian Genealogy Centre, our Web site, programs, partnerships, etc., you can contact us at cgc-ccg@lac-bac.gc.ca. Please include your full name and where you live.

For genealogical inquiries, please use our online form.

You are welcome to visit Library and Archives Canada. Our Genealogy Reference Desk is located in the Reference Room on the third floor. Our consultants can assist you with questions about our sources and direct you to our other services.

Address:  
Canadian Genealogy Centre
Library and Archives Canada
395 Wellington Street
Ottawa, ON   K1A 0N4
CANADA

Telephone:
Local calls: 613-996-5115
Toll-free number: 1-866-578-7777
(Canada and the United States)
(10:00-16:00 EST, Monday-Friday, except statutory holidays)

TTY: 
613-992-6969 or 1 866 299-1699

Fax: 
613-995-6274